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General Terms and Conditions (GTC) for B2C and B2B

1. Scope of application

  • These General Terms and Conditions apply to all deliveries and services provided by Innoisolation e.U., both in the B2C and B2B sectors.

  • Any deviating terms and conditions of the customer shall only apply if they have been confirmed in writing.

2. Conclusion of contract

  • A contract is concluded as soon as the customer places an order and this is confirmed by Innoisolation e.U. in writing or by sending the goods..

  • Prices and offers are non-binding and subject to change. Errors and technical changes reserved.

  • The contract is concluded between the customer and MIGmbH. All payments are made directly to MIGmbH, and delivery is carried out by MIGmbH.

    MIGmbh
    material innovative
    gesellschaft mbh
    Am Grarock 3
    33154 Salzkotten
    Germany 

3. Prices and payment

  • All prices are net plus statutory sales tax (B2B) or gross (B2C).

  • Payment is made in advance or by credit card.

4. Delivery and shipping costs

  • The delivery time will be agreed individually or specified in the order confirmation.

  • Shipping costs will be shown separately and are to be borne by the customer.

  • Partial deliveries are permitted, provided they are reasonable for the customer.

5. Retention of title

  • The goods remain the property of MIGmbh until full payment has been received.

  • In the B2B sector, the company retains ownership until all claims arising from the current business relationship have been settled.

6. Right of withdrawal

  • The right of withdrawal within 14 days only applies to white (unopened) paint; all other colors are custom-made and are excluded from exchange and withdrawal rights.

  • To exercise the right of withdrawal, the customer must send a clear statement (e.g., by email) to Innoisolation e.U.

  • Returns - The customer is responsible for the return shipping costs.

7. Warranty and liability

  • The statutory warranty provisions apply.

  • In B2B business, MIGmbH is liable for defects at its discretion either by repair or replacement. Further claims are excluded.

  • Liability for negligence is excluded.

8. Data protection

  • Customer data is processed in accordance with the applicable data protection regulations and is used solely for order processing and customer service purposes.

9. Final provisions

  • The law of the Republic of Austria applies.

  • The place of jurisdiction for all disputes is the registered office of the company, provided that the dispute relates to B2B transactions.

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